Shipping policy
At Fitz Fine Jewelry, we are committed to delivering your jewelry safely, securely, and on time.
Processing Time
Every Fitz Fine Jewelry piece is crafted just for you. Please allow 6–8 weeks for design, production, quality control and shipping.
Shipping Time
Once shipped, orders are typically delivered within 3-5 business days, depending on your location and the shipping method.
Shipping Charges
Shipping charges (if applicable) are calculated at checkout and displayed before payment is completed.
Secure & Insured Shipping
All jewelry orders are shipped using trusted courier partners and are fully insured until delivery. Each package is securely packed to ensure your item arrives in perfect condition and requires a signature upon delivery.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your shipment in real time.
Delivery Issues
If your package is delayed, lost, or damaged during transit, please contact us immediately. We will work closely with the shipping carrier to resolve the issue as quickly as possible.
Incorrect Address
Please ensure that your shipping address is accurate at checkout. Fitz Fine Jewelry is not responsible for delays or losses caused by incorrect or incomplete addresses.